Frequently Asked Questions

Find quick answers to common questions about our services, process, and how we help your business grow.

We’re a performance marketing partner built to help businesses grow through clarity, strategy and measurable results. Everything we offer sits under the goal of driving sustainable, profitable performance across your entire marketing ecosystem.

Organic Search & Paid Search
We help your business show up when customers are actively searching. Through SEO and Google Ads, we capture high-intent demand and make your brand discoverable at the exact moment people need you.

Paid Social, Email Marketing, CRO & Content
Reaching customers is only part of the job — converting them is where the real impact happens. We build paid social campaigns, email journeys, landing pages and conversion experiences that move people from interest to action. Our content strategies support every channel with clear, valuable messaging your audience actually engages with.

Digital PR
Strong brands earn trust faster. We use digital PR and authority-building strategies to elevate your reputation, improve search visibility and position your business as a leader in your space.

Our aim across all services is simple: to become the marketing partner that understands your goals, drives performance, and removes the guesswork from growth.

We track performance closely across every channel to understand exactly what’s working and why. This includes full customer journeys, channel contribution, conversions and on-site behaviour. Our goal is to give you clear visibility into the actions people take and the impact each part of your marketing has.

By analysing this data regularly, we can make informed improvements, highlight opportunities and ensure your activity is always aligned with your business objectives. You’ll always know what’s performing, what isn’t, and where we can move next.

Our strategy development begins with you. We take the time to truly understand your brand, your market, and your goals. Working closely with our expert strategists, we craft bespoke quarterly and annual plans that outline clear KPIs and goals. This strategic roadmap is then distributed to our service managers, who leverage their expertise and resources to bring the plan to life. It’s a collaborative process, with regular check-ins to ensure we’re always aligned and pushing towards those shared targets.

You’ll have a dedicated account manager as your main point of contact, ensuring seamless communication and a consistent understanding of the strategy and execution. Behind the scenes, our head of strategy and operations designs the overall approach, while our specialised service managers and their teams work on executing every detail. This means you get the best of both worlds: a clear communication channel with your account manager and the combined expertise of our full team driving your success.

The timeframe for seeing results depends on the type of campaign and the competitive landscape of your industry. Generally, for significant SEO and PPC improvements, we recommend allowing 90 days to see meaningful changes, though some clients experience positive shifts even sooner. Our approach is data-driven and proactive, so as we continuously optimise your campaigns, you’ll see ongoing growth and impact.

Communication is key, and your account manager is your go-to for everything related to your campaigns. They’ll provide regular updates, detailed reports, and actionable insights to keep you informed on performance and progress. Our reports aren’t just about numbers—they’re about telling the story of your campaign, showing what’s working, where we can improve, and how we’re driving you closer to your goals.

At Catalyst Creative Marketing, we simplify the complex world of digital marketing for SMEs. As a full-service digital marketing agency, we’re not just about ticking boxes—we’re about crafting cohesive strategies that drive real results. Our approach centres around three main pillars: Be Found, Put Yourself Out There, and Look Great. Whether it’s SEO, PPC, Organic + Paid Social, Email marketing, Web development, or design + branding, we bring everything together seamlessly under one roof, saving you time and ensuring every piece of your marketing puzzle works together perfectly.

We dive deep into your brand’s tone of voice, audience, and market to craft content that truly resonates. Our content writer collaborates closely with you to ensure we capture your message accurately and compellingly. We back our creativity with data, using insights and research to guide our content strategies, ensuring every piece we produce is not just engaging but also optimised for performance.

No, we don’t offer guarantees because marketing is not a one-size-fits-all process. Every campaign is influenced by numerous factors, from market competition to consumer behaviour. However, what we do guarantee is our unwavering commitment to your success. We invest our time, expertise, and resources to ensure we’re always driving towards your goals with the best possible strategy.

…Don’t just take our word for it

Want to Visit Catalyst? Platform 9, Church Road, Hove, BN3 2AF

Want to take your business further?

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